Frequently Asked Questions on Applications for Transcript/Letter of Certification/Report on Curriculum Details

May I request a letter certifying that the medium of instruction at the University is English?

As CUHK is a bilingual university, the letter of certification will certify, in general, that courses were taught in English and/or Chinese (except cases on the contrary).  Please contact our Section by email (This email address is being protected from spambots. You need JavaScript enabled to view it.) if applicants need to provide certification for specific purposes.  Such requests can only be handled on a factual basis and will take longer processing time.

What should I do if I have to include documents to be sent together with my transcript / I need to put the transcript in sealed envelope?

If the applicants need to include the specified form from the university / institution to be completed by our University and sent together with the transcript, they MUST upload the related document(s) during submission of the application at the same time.  Besides, some universities may request hardcopy transcript to be inserted in sealed envelope and returned back to the applicants, applicants should inform our Section by email before submitting the application.

May I request a copy of document to be sent by e-mail?

Applicants may request sending the completed document by e-mail in the format of scanned document.  For e-Copy transcript and e-Copy Letter of Certification, it will be sent as a PDF file by e-mail.  Please indicate CLEARLY the email address, the name of the recipient and the purpose of the application.  Applicants must check beforehand whether the recipient accepts the document as an email attachment.

Current students may consider downloading the unofficial transcript under CUSIS for personal use / retention.

Can I cancel my application after submission?

Once the applications have been completed, applicants are not allowed to make changes to or cancel their applications.  They should submit a new application if there are any changes to their applications.  Please enquire application progress by using the function “Enquire Application Progress” on RES homepage, or for transcript (both e-copy/hardcopy) and letter of certification (both e-copy/hardcopy), check “View Application Status” in “e-Copy/Hardcopy Transcript Application” and “e-Copy/Hardcopy Letter of Certification Application” functions under MyCUHK.  The system will mark “Completed” if processing has been finished.

May I request collection of hardcopy documents in person?

Please notify our Section of this request by email (This email address is being protected from spambots. You need JavaScript enabled to view it.) within the same day of submitting the application so that our Section can make the relevant arrangement.