- My friend received the V-Code (Verification Code) but I haven’t. What should I do?
You will receive the 6-digit V-Code either via e-mail and/or SMS. SMS will only be sent to you if you have provided your Hong Kong local mobile phone number. New students on the same programme may not receive the V-Code at the same time. If you do not receive the V-Code after 1 day, please contact the concerned office (http://cai.itsc.cuhk.edu.hk/userguide/#contact) for assistance.
- How can I know that I have performed the online student registration?
After completing all input and upload of required documents, remember to read the important information and check the two boxes under the tab “declaration” and click “submit” button to confirm your registration. A pop-up message will appear as follows:
“You have completed the student registration.”
- I don’t know how to upload the photo and HKID card. What steps should I do?
Please refer to the demo of “Computer-based Training for Online Student Registration”.
I have wrongly entered the address and my mobile number during my student registration. How can I correct the records?
You may make amendments under CUSIS at “Personal Information”. Please refer to "CUSIS System Functions" and click "View My Academics and Manage Personal Information" for demo.